Privacy Policy
Effective Date: 1 January 2024
This Privacy Policy (the “Policy”) describes how Al-Raza Store,we collects, uses, shares, and protects your personal information when you use our website www.alrazastore.com and the services provided through the Website. By using the Website and Services, you consent to the terms of this Policy.
- Information We Collect
We collect personal information that you provide to us when you use the Website and Services. This may include your name, email address, phone number, address, payment information, and any other information you provide to us.
We also collect certain information automatically when you use the Website and Services, such as your IP address, browser type, operating system, and other technical information.
- Use of Information
We use the information we collect to provide and improve the Website and Services, communicate with you, and personalize your experience. We may also use your information to send you marketing and promotional materials, and to comply with legal obligations.
- Sharing of Information
We may share your information with third-party service providers who help us provide the Website and Services, such as payment processors, email service providers, and analytics providers. We may also share your information with our affiliates and business partners.
We may also share your information in response to a request from law enforcement or other government agencies, or to protect our rights, property, or safety.
- Data Security
We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the security of your information.
- Your Choices
You can choose not to provide certain information to us, but this may limit your ability to use the Website and Services.
You can also opt out of receiving marketing and promotional materials from us by following the instructions in the emails we send you.
- Changes to this Policy
We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Website. Your continued use of the Website and Services after the effective date of the updated Policy will constitute your acceptance of the changes.
- Contact Us
If you have any questions or concerns about this Policy, please contact us at support@alrazastore.com
By using our Website and Services, you agree to the terms of this Policy.
Return, Refund & Shipping Policy
Effective Date: 1 January 2024
This Return & Refund Policy (the “Policy”) describes the terms and conditions under which Al-Raza Store, we accepts returns and issues refunds for products purchased through our website www.alrazastore.com By using the Website and purchasing products from us, you agree to the terms of this Policy.
- Returns
We accept returns within 7 days of the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at support@alrazastore.com to request a return authorization. Once your return is authorized, you will receive instructions on how to return the item.
- Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
- Exchanges
We do not offer exchanges. If you would like to exchange an item, you will need to return the original item and place a new order for the item you would like to receive.
- Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us at support@alrazastore.com within 5 days of receiving the item. We will provide you with instructions on how to return the item for a replacement or refund.
- Contact Us
If you have any questions or concerns about this Policy, please contact us at support@alrazastore.com
By using our Website and purchasing products from us, you agree to the terms of this Policy.
Return, Refund & Shipping Policy
Effective Date: 1 January 2024
At Al-Raza Store, we are committed to protecting your privacy and ensuring a secure online shopping experience. This “Registration Privacy Policy” outlines how we collect, use, store, and protect the personal information you provide when you register on our website.
By registering on www.alrazastore.com, you consent to the practices described in this policy.
1. Information We Collect :
When you register an account on www.alrazastore.com, we collect the following types of information:
– Personal Information : Full name, email address, phone number, and any other details you provide to set up your account.
– Shipping and Billing Information : Address, city, state, country, and zip code for processing orders and deliveries.
– Payment Information : Credit/debit card details or other payment method information, which is processed securely through our third-party payment gateway.
– Account Details : Username, password, and any other information related to your account settings.
– Communication Preferences : Your preferences regarding promotional emails, offers, and marketing communications.
2. How We Use Your Information :
The personal data we collect is used for the following purposes:
– Account Creation and Management : To create and manage your account on www.alrazastore.com and to facilitate your login and user experience.
– Order Fulfillment : To process orders, confirm transactions, manage shipping, and send order-related communications.
– Customer Support : To respond to your queries and provide assistance regarding your orders or account.
– Marketing Communications : If you opt-in, we may send you marketing materials, offers, and promotions related to our products (you can unsubscribe at any time).
– Improving User Experience : To personalize your shopping experience, suggest relevant products, and improve the functionality of the website.
3. Data Security :
We employ reasonable security practices and measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include encryption, secure servers, and access control mechanisms.
– Sensitive Data : We use secure payment gateways for processing sensitive payment information. Your credit/debit card details are not stored on our servers and are handled by third-party payment processors.
– Password Security : You are responsible for keeping your password secure. We encourage using a “strong password” and keeping it confidential.
While we take all reasonable measures to protect your data, please be aware that no method of online transmission or electronic storage is 100% secure.
4. Sharing of Your Information :
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
– Third-Party Service Providers m: We may share your personal information with trusted third-party vendors who help us with order fulfillment, payment processing, shipping, and customer service. These third parties are required to maintain the confidentiality of your information.
– Legal Compliance : We may disclose your personal information if required to do so by law or in response to legal requests from government authorities.
– Business Transfers : In the event of a merger, acquisition, or sale of www.alrazaStore.com, your information may be transferred to the new owner or entity.
5. Your Rights Regarding Personal Information :
Under Indian law and applicable data protection regulations, you have the following rights concerning your personal data:
– Access : You can request a copy of the personal information we have about you.
– Correction : You can update or correct any inaccurate or incomplete information in your account.
– Deletion : You can request the deletion of your account or personal data, subject to legal or contractual obligations.
– Opt-Out of Marketing Communications : You can unsubscribe from promotional emails and marketing materials at any time by clicking the “unsubscribe” link in our emails or by updating your preferences in your account settings.
To exercise these rights, please contact us at “support@alrazastore.com”
6. Cookies and Tracking Technologies :
We use cookies and similar tracking technologies on our website to:
– Improve the functionality and performance of the website.
– Analyze user behavior to provide a personalized shopping experience.
– Remember your preferences and settings (such as language or currency).
By registering on www.alrazastore.com, you consent to the use of cookies. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your user experience.
7. Data Retention :
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including for legal, accounting, or reporting requirements. If you delete your account, we may retain certain information to comply with legal obligations, such as tax or fraud prevention laws.
8. Children’s Privacy :
www.alrazaStore.com does not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal data from a child under 18, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.
9. Updates to This Privacy Policy :
We may update this “Registration Privacy Policy” from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically for updates.
10. Contact Us :
If you have any questions, concerns, or requests regarding this “Registration Privacy Policy”, or if you wish to exercise your rights concerning your personal data, please contact us:
– Email: support@alrazastore.com
– Whatsapp No.: +91 9776220282
– Address : C/O – Sayeeda Sadia Jahan, Kazi Sahi, Bhadrak, Odisha, India, Pin Code – 756100
11. Governing Law :
This “Registration Privacy Policy” is governed by the laws of India. Any disputes related to this policy shall be resolved under the jurisdiction of Indian courts.
Key Points to Note:
– Compliance with Indian Laws : Ensure your practices are compliant with Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the “IT Act, 2000.
– Clear Data Rights : Users should be able to understand their rights, including how to access, correct, or delete their data.
– Cookies and Tracking : Inform users about cookies and give them the ability to manage preferences.
– Data Sharing : Transparency on how data might be shared with third parties and legal entities.
This Registration Privacy Policy should be available during the registration process (e.g., with a checkbox for users to agree to the policy) and in your site’s footer or privacy policy section for easy reference. Be sure to update the policy periodically and notify users of any significant changes.
Checkout Privacy Policy
Effective Date: 1 January 2024
At Al-Raza Store, we are committed to protecting your privacy and ensuring a secure online shopping experience. This “Registration Privacy Policy” outlines how we collect, use, store, and protect the personal information you provide when you register on our website.
By registering on www.alrazastore.com, you consent to the practices described in this policy.
1. Information We Collect :
When you register an account on www.alrazastore.com, we collect the following types of information:
– Personal Information : Full name, email address, phone number, and any other details you provide to set up your account.
– Shipping and Billing Information : Address, city, state, country, and zip code for processing orders and deliveries.
– Payment Information : Credit/debit card details or other payment method information, which is processed securely through our third-party payment gateway.
– Account Details : Username, password, and any other information related to your account settings.
– Communication Preferences : Your preferences regarding promotional emails, offers, and marketing communications.
2. How We Use Your Information :
The personal data we collect is used for the following purposes:
– Account Creation and Management : To create and manage your account on www.alrazastore.com and to facilitate your login and user experience.
– Order Fulfillment : To process orders, confirm transactions, manage shipping, and send order-related communications.
– Customer Support : To respond to your queries and provide assistance regarding your orders or account.
– Marketing Communications : If you opt-in, we may send you marketing materials, offers, and promotions related to our products (you can unsubscribe at any time).
– Improving User Experience : To personalize your shopping experience, suggest relevant products, and improve the functionality of the website.
3. Data Security :
We employ reasonable security practices and measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include encryption, secure servers, and access control mechanisms.
– Sensitive Data : We use secure payment gateways for processing sensitive payment information. Your credit/debit card details are not stored on our servers and are handled by third-party payment processors.
– Password Security : You are responsible for keeping your password secure. We encourage using a “strong password” and keeping it confidential.
While we take all reasonable measures to protect your data, please be aware that no method of online transmission or electronic storage is 100% secure.
4. Sharing of Your Information :
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
– Third-Party Service Providers m: We may share your personal information with trusted third-party vendors who help us with order fulfillment, payment processing, shipping, and customer service. These third parties are required to maintain the confidentiality of your information.
– Legal Compliance : We may disclose your personal information if required to do so by law or in response to legal requests from government authorities.
– Business Transfers : In the event of a merger, acquisition, or sale of www.alrazaStore.com, your information may be transferred to the new owner or entity.
5. Your Rights Regarding Personal Information :
Under Indian law and applicable data protection regulations, you have the following rights concerning your personal data:
– Access : You can request a copy of the personal information we have about you.
– Correction : You can update or correct any inaccurate or incomplete information in your account.
– Deletion : You can request the deletion of your account or personal data, subject to legal or contractual obligations.
– Opt-Out of Marketing Communications : You can unsubscribe from promotional emails and marketing materials at any time by clicking the “unsubscribe” link in our emails or by updating your preferences in your account settings.
To exercise these rights, please contact us at “support@alrazastore.com”
6. Cookies and Tracking Technologies :
We use cookies and similar tracking technologies on our website to:
– Improve the functionality and performance of the website.
– Analyze user behavior to provide a personalized shopping experience.
– Remember your preferences and settings (such as language or currency).
By registering on www.alrazastore.com, you consent to the use of cookies. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your user experience.
7. Data Retention :
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including for legal, accounting, or reporting requirements. If you delete your account, we may retain certain information to comply with legal obligations, such as tax or fraud prevention laws.
8. Children’s Privacy :
www.alrazaStore.com does not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal data from a child under 18, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.
9. Updates to This Privacy Policy :
We may update this “Registration Privacy Policy” from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically for updates.
10. Contact Us :
If you have any questions, concerns, or requests regarding this “Registration Privacy Policy”, or if you wish to exercise your rights concerning your personal data, please contact us:
– Email: support@alrazastore.com
– Whatsapp No.: +91 9776220282
– Address : C/O – Sayeeda Sadia Jahan, Kazi Sahi, Bhadrak, Odisha, India, Pin Code – 756100
11. Governing Law :
This “Registration Privacy Policy” is governed by the laws of India. Any disputes related to this policy shall be resolved under the jurisdiction of Indian courts.
Key Points to Note:
– Compliance with Indian Laws : Ensure your practices are compliant with Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the “IT Act, 2000.
– Clear Data Rights : Users should be able to understand their rights, including how to access, correct, or delete their data.
– Cookies and Tracking : Inform users about cookies and give them the ability to manage preferences.
– Data Sharing : Transparency on how data might be shared with third parties and legal entities.
This Registration Privacy Policy should be available during the registration process (e.g., with a checkbox for users to agree to the policy) and in your site’s footer or privacy policy section for easy reference. Be sure to update the policy periodically and notify users of any significant changes.